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Payment, Shipping & Policies

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DOMESTIC PAYMENTS...

Payment for domestic orders will be accepted via the following:

  • Paypal or Credit Card via the “Shopping Cart”, telephone or email 
  • Money Order
  • Personal Check

PAYPAL / CREDIT CARD:  You do not need to have a Paypal account to pay via credit card.  Simply follow the directions through the “Shopping Cart”.  All credit card processing, either by email or via the “Shopping Cart” is done through PayPal, a secure internet service, so we will never see your credit card account number.  The "Shopping Cart" is the best value for shoppers that do not wish to purchase insurance.  You pay only the cost of the item because shipping is FREE!  For insuring items, see the "E-Mail" instructions.

 

PHONE:  If you wish to phone in your credit card order, please call Foxfire Vintage Jewelry at (931) 629-5588.  Please do not leave your information on the answering machine.  If no one is available to take your order, please leave your name, phone number and the item number you wish to purchase.  I will return your call to finish the transaction with you.

 

EMAIL:  You may also email your order via fox.fire@hughes.net   Please include

  • Your name 
  • The item # that you wish to purchase
  • Your telephone number in case of any questions, and
  • Your shipping address

Do not include any credit card information.  I will respond to you by sending you an email invoice with a link that will complete the transaction between you and the Paypal service.  Foxfire will never see your credit card information.  You will be sent a confirming email from PayPal when your payment has been accepted.   Please remember, only Visa, MasterCard, American Express and Discover cards are accepted.  You may use email for purchases with or without insurance.

 

MONEY ORDERS or PERSONAL CHECKS:  Domestic money oders and personal checks will be accepted.  Please call (931) 629-5588 or send an email with your name, address, item number and discription of the jewelry you wish to purchase to fox.fire@hughes.net .  I will reply to your email with your final cost and further instructions for mailing your check or money order.  Please allow 3 banking days from the time your check/M.O. is recieved for your payment to be confirmed before merchandise will be shipped.

 

Tennessee residents will be charged 9.75% sales tax at check-out.

INTERNATIONAL PAYMENTS...

 

Payment for international orders will be accepted via PayPal or credit card only (Visa, MasterCard, American Express or Discover cards are accepted).  This will be done through the Shopping Cart button that appears in the description of each piece of jewelry.  The shipping rate is the exact rate charged by the US Priority Mail Small Flat Rate Box service.  This charge is $19.95 US Dollars for Canada and $23.95 US Dollars for all other countries.  We ship to all countries that can receive US Priority Mail.  You do not need to have a PayPal account in order to pay via credit card.  Just click on the images of the credit cards once you have entered the Shopping Cart.  If you have any questions or need some help in processing your order, simply send an email to fox.fire@hughes.net with the following information:

  • Your name
  • Your shipping address and telephone number
  • The item number you wish to purchase

You may pay from a Paypal account if you have one, but you do not need a Paypal account to pay with a credit card.  Paypal is the service that we use to process your credit card information.  It is a safe way to process your payment with a credit card because  Foxfire will never see your credit card number.  You will recieve a confirmation of your credit card payment directly from the PayPal service.  After your payment has been confirmed, your items will be shipped.  We accept credit card payment from Visa, MasterCard, American Express and Discover.

 

We do not accept personal checks or money orders from outside the United States.  No international telephone orders will be accepted.

Privacy Policy... 

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order.  Financial information including credit card numbers, expiration dates and billing addresses are processed by the Paypal system and we never see your credit card number.  It is a very safe way to shop.  Your address is provided to us for mailing your purchases only.  We promise never to share your information with any other person or service.

Shipping Policy...
 
ALL DOMESTIC orders will be shipped FREE of charge via US Postal Service First Class Mail or Priority Mail.
 
INTERNATIONAL orders will be shipped via United States Postal Service International Priority Mail, a cost-effective service that sends packages to 51 different countries.  Packages can be shipped to all countries that are included in the USPS International Priority Mail service.  International shipping charges will be added to your order at the rate of $12.95 for Canada and Mexico, and $16.95 for all other countries covered in the USPS International Priority Mail service.  Unfortunately, no tracking service is available for USPS International Priority Mail.

Returns...
Foxfire really wants you to be happy with your purchase!  If you are not satisfied with your purchase for any reason, you may return your order and recieve a refund with no questions asked, but only if the item is undamaged.  You must first email Foxfire Vintage Jewelry at  fox.fire@hughes.net within 24 hours of reciept of purchase to notify us of your intention to return.  We will give you mailing instructions at that time.  Upon our reciept of the items, your money will be refunded. 

For returns, only the cost of the item is eligible for refund.  Your shipping costs to return the item are not refundable.  Items that are not returned within 5 working days will be subject to a 15% restocking fee plus the cost of shipping, insurance and fees.

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Foxfire Vintage Jewelry  - email:  fox.fire@hughes.net   -    Phone: (931) 629-5588